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About LWT Service
Solutions
Managed BYOD with Parent Order Portals
Chromebooks and Chrome Management
Configuration, Storage and Deployment Services
Warranty And Repair Services
Windows Modern Deployment with Autopilot and Intune
Veeam Backup and Replication Solutions
Veeam Office 365 Backup Solutions
Audio Visual Installations
Recycling and Technology Buyback
Server, SAN, Networking and Wireless Solutions
Wizards
Making it easy to find your products
Print Consumables Wizard
Spare Parts Wizard
Projector Lamp Wizard
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Log a Return
Log a Return
Before submitting a return request, please read the Change of Mind, Consumer Guarantees and Third Party Warranties in our
Return Policy
Order Details
Please provide one or more of the following:
LWT Customer Order No.
LWT Online Order No.
LWT Customer Invoice No.
(Your) Purchase Order No.
Contact Details
Contact Name*
Contact Phone*
Contact Email*
Return Details
Product/s*
Serial Number/s
Reason for return*
Change of Mind – The product is not faulty
Received The Wrong Product
Dead on Arrival – Must notify us with 14 days
Damaged on Arrival – Must notify us with 14 days
Other
Issue with product/s
Has item/s been opened?*
Yes
No
Has item/s been used?*
Yes
No
Do you have original packaging?*
Yes
No
Where are the item/s currently?*
Attachments
Please attach any images you have of damage to the device.
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