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  • Log a Service Job

Before logging a service call we need the serial number of the device.

If you can't locate the serial number please call our service team on 1300 556 788.

If you are logged in at this point in time you'll get additional details about the serial automatically that will speed up logging the job.

If you log a non warranty job we'll send you a quote for repair before proceeding - Eg Broken Screens, Malicious Damage.

We provide onsite service Monday to Friday 9am to 5pm

Please note due to factory closures caused by the coronavirus we may start to see a delay in parts

Enter Serial Number:
Click here to create job manually

Serial Details

Enter a Serial Number Above

FAQ

We are one of Acer and Lenovo's largest repair centres and carry substantial buffer stock to ensure warranties are done on time.

We service Acer, Lenovo and HP Desktops and Notebooks for our customers.

Our technicians serve Metro Melbourne, Metro Adelaide, Ararat, Ballarat, Bendigo, Cobram, Echuca, Geelong, Gippsland and Shepparton

In our service areas we do most our warranty jobs onsite - we come to you. Unless you have a return to base warranty then we can repair back at base.

We work closely with all our suppliers to assist you getting your warranties completed quickly and painlessly.

We can still assist helping you log your jobs with Acer and other brands - we're here to help.

As a rule we don't service product bought from other suppliers unless agreed otherwise. Please contact us if you have any questions regarding this.